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Contract food service, travel, and public sector catering - the indirect market
Book chapter

Contract food service, travel, and public sector catering - the indirect market

Andrew Lockwood, Ioannis S. Pantelidis, Mark Ashton and Bernard Davis
Food and Beverage Management, pp.84-102
Routledge, 7
2026

Abstract

This chapter explores the indirect food and beverage market, focusing on sectors often served by contract food service companies. These include corporate dining (business and industry), education, healthcare, travel, public services, and correctional institutions. Although many of these services are outsourced, in-house catering still exists in certain organisations. For clarity, the market is divided into sub-sectors to highlight the unique characteristics, operational practices, and emerging trends of each. In particular, the chapter covers technological innovations, marketing strategies, financial implications, and service delivery models. Notably, some sectors, such as cruise catering, have experienced significant growth with continued upward projections. The term contract food service has evolved significantly. Once associated primarily with non-profit and institutional settings like schools and hospitals, the scope has broadened to include diverse, often commercial ventures.

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