Abstract
The purpose of this chapter is to investigate and explore the five year partnership between University College London (UCL) and Nazarbayev University (NU) in Astana, Kazakhstan. Now that the partnership has ended, there are many valuable lessons that have been learned. This chapter will report on interviews with key members of staff from both UCL and NU revealing their reflections about what went well, the most important lessons that have been learned. The goal of the study is to explore the expertise and experiences of those involved in the UCL/NU partnership in order to provide a record and contribute to the scholarly body of work on Higher Education partnerships. Critical case sampling (purposeful sampling) was employed to select staff members from UCL and NU who were involved in key roles in the establishment and running of the foundation program. It was necessary to include only those staff who had both a key role, and were involved throughout the entirety of the project. Subsequently a small sample of four participants representing both UCL and NU were involved in semi structured interviews. In order to ensure confidentiality, the initials of these individuals have been changed. The interviews revealed a series of key recommendations when entering into transnational higher education partnerships. These are the importance of cultural understanding, patience and flexibility.