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Humans, Computers and Wizards: Analysing human (simulated) computer interaction
Book

Humans, Computers and Wizards: Analysing human (simulated) computer interaction

Robin Wooffitt, Norman M. Fraser, Nigel Gilbert and Scott McGlashan
Routledge, 1
1997
DOI: https://doi.org/10.4324/9781315002996

Abstract

Human Human Interactions flight Closing Sequence Self-initiated Self-repair airways british Turn Transition Relevance Place Flight Details number Human Human Dialogues Overlapping Talk Speech Understanding System Continuation Utterances Flight Information Service Offer Component Prior Turn conversation British Airways Hungarian Airlines Trouble Source Pair Parts Flight Information analysis Hesitation Items San Francisco Non-lexical Items Subject's Turn British Airways Flight service Caller's Error Conversation Analytic Approach information Turn Transfer analytic Approach
Using data taken from a major European Union funded project on speech understanding, the SunDial project, this book considers current perspectives on human computer interaction and argues for the value of an approach taken from sociology which is based on conversation analysis.

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