Abstract
Poor workplace soundscapes can negatively impact productivity and employee satisfaction. While current regulations and physical acoustic treatments are beneficial, the potential of AI sound systems to enhance worker wellbeing is not fully explored. This paper investigates the use of AI-enabled sound technologies in workplaces, aiming to boost wellbeing and productivity through a soundscape approach while addressing user concerns. To evaluate these systems, we used scenario-based design and focus groups with knowledge workers from open-plan offices and those working remotely. Participants were presented with initial design concepts for AI sound analysis and control systems. This paper outlines user requirements and recommendations gathered from these focus groups, with a specific emphasis on soundscape personalisation and the creation of relevant datasets.