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Reimagining the remote simultaneous interpreting interface to improve support for interpreters
Book chapter   Open access

Reimagining the remote simultaneous interpreting interface to improve support for interpreters

Eloy Rodríguez González, Muhammad Ahmed Saeed, Tomasz Korybski, Elena Davitti and Sabine Braun
Technological Innovation Put to the Service of Language Learning, Translation and Interpreting: Insights from Academic and Professional Contexts, pp.227-246
Peter Lang
02/2023

Abstract

interpreting remote simultaneous interpreting presence user experience automatic speech recognition artificial intelligence distance interpreting computer-assisted interpreting
Remote simultaneous interpreting (RSI) draws on Information and Communication Technologies (ICTs) to facilitate multilingual communication by connecting conference interpreters to in-presence, virtual or hybrid events. Early solutions for RSI involved interpreters working in interpreting booths with physical hardware. However, in recent years, cloud-based solutions for RSI have emerged, with innovative Simultaneous Interpreting Delivery Platforms (SIDPs) at their core, enabling RSI delivery from anywhere. Initial explorations of the cloud-based solutions suggest that there is room for improving many of the widely used SIDPs. This paper outlines an ongoing experimental study that investigates two aspects of SIDPs: the design of the interpreter interface and the integration of automatic speech recognition (ASR) in the interface to aid/augment the interpreter's source-text comprehension. Preliminary pilot study data suggests interpreters have a preference towards cleaner interfaces with better view of the speaker's hand gestures and body language. Performance analysis of a subsample of three participants indicates that while the most experienced interpreter had a similar performance across different experimental conditions (i.e., presentation of source speech with/without ASR-generated transcript), differences were apparent for the other two interpreters. KEYWORDS remote simultaneous interpretation (RSI), simultaneous interpreting delivery platforms (SIDPs), presence, user experience, automatic speech recognition (ASR)
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