Abstract
While public bodies and civil society organisations play an important role in the transition towards a more sustainable society, there has been very limited research on how to make these institutions more sustainable. Therefore, the purpose of this study is to generate insights on processes and patterns of change towards sustainability, and to identify effective practices that might be transferred and adapted to different institutional contexts. The research followed an organisational change framework and a qualitative exploratory design. Six semi-structured interviews were conducted with experienced sustainability practitioners working at leading organisations in the UK. Thematic analysis of the data revealed three overarching themes: knowledge and reflection, support and engagement, and driving and enabling change. From this, a framework for effective practice was developed, highlighting the importance of (i) explicitly linking organisational understanding to working practices through frequent and deliberate reflection; (ii) developing a support base that provides expertise and legitimacy; and (iii) using context-specific strategies for implementing planned changes, as well as supporting emergent change throughout organisational sub-systems.