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COVID-19-Induced Redundancy and Socio-Psychological Well-Being of Tourism Employees: Implications for Organizational Recovery in a Resource-Scarce Context
Journal article   Open access   Peer reviewed

COVID-19-Induced Redundancy and Socio-Psychological Well-Being of Tourism Employees: Implications for Organizational Recovery in a Resource-Scarce Context

Albert N. Kimbu, Issahaku Adam, Frederick Dayour and Anna de Jong
Journal of Travel Research
02/11/2021

Abstract

COVID-19 Employee redundancy Social and psychological well-being Post-pandemic recovery Sub-Saharan Africa
Drawing on social and psychological well-being literature underpinned by the concept of resilience, this study examines the impact of COVID-19 induced redundancy on the socio-psychological well-being of redundant employees (laid-off or working reduced hours), and its effect on their commitment to work and support recovery in the tourism industry. Utilizing a quantitative-dominant mixed methods design, 457 questionnaires were administered, and 15 interviews conducted with redundant employees in Ghana between May and August 2020. Results from a binary logistic regression analysis of the survey data supported by qualitative interview analysis indicate that marital status, education, status of dependents, and the types of tourism businesses employed in, significantly influenced psychological well-being while marital status, age, education, and rank in the organization influenced the social well-being of respondents. Meanwhile, psychological well-being significantly influenced future work commitment in the industry. Managerial implications for supporting employee resilience, well-being, and future recovery strategies are critically examined.
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Author's Accepted Manuscript CC BY-NC V4.0 Open Access
url
https://doi.org/10.1177%2F00472875211054571View
Author's Accepted Manuscript CC BY-NC V4.0 Open

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