Abstract
This article investigates contemporary understandings of the ethics of care. While the ethics of care is predominantly known as showing empathy and support to others, analysing the complex relationship between institutional and personal values of clerical leaders and the congregation in the Roman Catholic Church in England reveals very different understandings. The sociological and psychological concepts of authority, pastoral care and identity are used to analyse the role of a female youth work leader in a Roman Catholic parish who is exposed to different (conservative and liberal) leadership approaches. She explains how her views on care, gender and participation differ from those of three clerical leaders and powerfully illustrates the resulting conflicts between the priests but also towards the congregation. This story shows that individual agency influences strong conservative institutional values and that leadership in faith-based organisations needs to embrace the complex interplay between institutional and personal dynamics.