The antecedents of employee service in the hotel industry: a service orientation perspective

Conference presentation

AJ Lockwood, I Alsini and H Al-Sabbahy

SERVSIG 2010 American Marketing Association (Porto, Portugal, 17/06/2010 - 19/06/2010)

19/06/2010

Abstract

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Title: The antecedents of employee service in the hotel industry: a service orientation perspective
Creators: AJ Lockwood
I Alsini
H Al-Sabbahy
Conference: SERVSIG 2010 American Marketing Association (Porto, Portugal, 17/06/2010 - 19/06/2010)
Date published: 19/06/2010
Date submitted: 16/05/2017
Identifiers: 99516761002346
Academic Unit: University of Surrey; School of Hospitality and Tourism Management
Resource Type: Conference presentation