An Exploration of the Effects of Total Quality Management Implementation on Organisational Creativity in the Hotel Industry

Conference presentation

Open access

AJ Lockwood and M Al-Ababneh

CHME 19th Annual Research Conference (Horsley Towers, Horsley, Surrey, 05/05/2010 - 07/05/2010)

2010

Abstract

TQM

creativity

pdf

CHME_Conference_Paper_2010_v2113.60 kBDownload View

Text Open Access

url

http://ocs.som.surrey.ac.uk/index.php/chme/chme2010View

Published (Version of record)

url

http://ocs.som.surrey.ac.uk/index.php/chme/chme2010View

1057 File views/ downloads

58 Record Views

Title: An Exploration of the Effects of Total Quality Management Implementation on Organisational Creativity in the Hotel Industry
Creators: AJ Lockwood
M Al-Ababneh
Conference: CHME 19th Annual Research Conference (Horsley Towers, Horsley, Surrey, 05/05/2010 - 07/05/2010)
Date published: 2010
Date submitted: 15/04/2011
Identifiers: 99513267802346
Academic Unit: School of Hospitality and Tourism Management
Resource Type: Conference presentation