- Title
- The Antecedents of Employee Service Quality in the Hospitality Industry: Service Orientation and Organisational Justice Perspectives
- Creators
- H Al-SabbahyI AlsiniA Lockwood
- Conference
- 25th Annual British Academy of Management Conference (Aston Business School, Birmingham, UK, 13/09/2011 - 15/09/2011)
- Date submitted
- 05/08/2013
- Identifiers
- 99511512002346
- Academic Unit
- FASS Central Faculty Admin; School of Hospitality and Tourism Management
- Resource Type
- Conference presentation
Conference presentation
The Antecedents of Employee Service Quality in the Hospitality Industry: Service Orientation and Organisational Justice Perspectives
25th Annual British Academy of Management Conference (Aston Business School, Birmingham, UK, 13/09/2011 - 15/09/2011)
23/09/2013
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