Abstract
Some of the issues related with the specification, design, and implementation of innovative information technology (IT) systems are raised by a report prepared by the Royal Academy of Engineering. These factors enable to access records of various organizations and services, including medical records and provide better security against theft, violence and privacy. These factors also enable designing travel and shopping services, with better security without revealing the identity of the people involved in these services. People can sign up for a loyalty card without registering their personal details, enabling them to decide about information, which is related to them. The report also suggests that the government needs to be prepared for events of leakage of personal information or privacy of customers when such systems fail.