The hidden costs of online shopping – for customers and retailers

Journal article

Open access

The hidden costs of online shopping – for customers and retailers

Lisa Jack, Regina Frei and Sally-Ann Caroline Krzyzaniak

The Conversation

2019

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https://theconversation.com/the-hidden-costs-of-online-shopping-for-customers-and-retailers-109694View

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Title: The hidden costs of online shopping – for customers and retailers
Creators: Lisa Jack
Regina Frei
Sally-Ann Caroline Krzyzaniak
Publication Details: The Conversation
Date published: 2019
Identifiers: 99768062602346
Academic Unit: Surrey Business School
Language: English
Resource Type: Journal article