- Title
- Innovation in the financial services sector: the case of telephone banking
- Creators
- LA CostanzoK KeaseyH Short
- Publication Details
- Journal of Marketing Management, Vol.19, pp.259-281
- Date published
- 2003
- Date submitted
- 16/05/2017
- Identifiers
- 99516526802346
- Academic Unit
- University of Surrey
- Resource Type
- Journal article
Journal article
Innovation in the financial services sector: the case of telephone banking
Journal of Marketing Management, Vol.19, pp.259-281
2003
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