- Title
- Improving service quality in NHS Trust hospitals: lessons from the hotel sector
- Creators
- TR DesombreG Eccles
- Publication Details
- International Journal of Health Care Quality Assurance, Vol.11(1), pp.21-26
- Publisher
- MCB University Press
- Date published
- 1998
- Date submitted
- 31/01/2012
- Identifiers
- 99512201102346
- Academic Unit
- University of Surrey
- Resource Type
- Journal article
Journal article
Improving service quality in NHS Trust hospitals: lessons from the hotel sector
International Journal of Health Care Quality Assurance, Vol.11(1), pp.21-26
1998
Metrics
25 Record Views