- Title
- Does ethnic focus change how banks should implement customer relationship management?
- Creators
- P ShanmuganthanS DhaliwalM StoneB Foss
- Publication Details
- Journal of Financial Services Marketing, Vol.8(1), pp.49-62
- Date published
- 2003
- Date submitted
- 16/05/2017
- Identifiers
- 99511303502346
- Academic Unit
- University of Surrey
- Resource Type
- Journal article
Journal article
Does ethnic focus change how banks should implement customer relationship management?
Journal of Financial Services Marketing, Vol.8(1), pp.49-62
2003
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