- Title
- Critical Service Encounters in Restaurants: The Personnel’s Perspective
- Creators
- C Lundberg
- Publication Details
- Scandinavian Journal of Hospitality and Tourism, Vol.11(1), pp.1-19
- Date published
- 2011
- Date submitted
- 16/05/2017
- Identifiers
- 99514248602346
- Academic Unit
- University of Surrey
- Resource Type
- Journal article
Journal article
Critical Service Encounters in Restaurants: The Personnel’s Perspective
Scandinavian Journal of Hospitality and Tourism, Vol.11(1), pp.1-19
2011
Metrics
21 Record Views