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A process model of product service supply chains
Journal article   Peer reviewed

A process model of product service supply chains

R Maull, A Smart and L Liang
PRODUCTION PLANNING & CONTROL, Vol.25(13-14), pp.1091-1106
26/10/2014
DOI: https://doi.org/10.1080/09537287.2013.808840

Abstract

Science & Technology Technology Engineering Industrial Engineering Manufacturing Operations Research & Management Science Engineering service supply chains product service systems SCOR B2B case study OPERATIONS MANAGEMENT CUSTOMER SERVICE PERFORMANCE INNOVATION FRAMEWORK GOODS VIEW
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