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Driving corporate social responsibility through strategic partnerships: A study of fan engagement with Manchester City Football Club's sustainability initiatives
Masters Dissertation

Driving corporate social responsibility through strategic partnerships: A study of fan engagement with Manchester City Football Club's sustainability initiatives

Kristian Shiner
University of Surrey
Master of Science (MS), University of Surrey
2025

Abstract

This research examines how Manchester City Football Club (MCFC) uses strategic partnerships to advance sustainability goals, particularly focusing on fan engagement with ecofriendly merchandise initiatives. A mixed methods approach was used combining content analysis of MCFC's sustainability reports with fan surveys. This study provides new insights into the role of strategic partnerships to leverage corporate social responsibility in football. Content analysis revealed 51 partnership contributions across eight sustainability goals, with significant alignment to UN Sustainable Development Goals. Analysis of fan behavior using the Theory of Planned Behaviour revealed that fan attitudes towards sustainable merchandise were to an extent positive (4.21/7), social influence played a minimal role (2.97/7). Only 2% of fans view MCFC partnership initiatives as entirely genuine. This research contributes to literature by providing the first empirical application of TPB to eco-friendly football merchandise The overall findings suggest that strategic partnerships are vital for advancing sustainability goals, however the effectiveness on fan perceptions depends on addressing the authenticity gap and strengthening fan engagement
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KRISTIAN SHINER - 20 January, 20251.83 MB
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