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The Relationships between Food Quality, Service Quality, Perceived Value-for-Money, Desires-congruence  and Self-congruence on Consumer Satisfaction and In Turn Lead to Behavioural Intentions and Consumers' Post-purchase Attitude in the Restaurant Industry
Doctoral Thesis   Open access

The Relationships between Food Quality, Service Quality, Perceived Value-for-Money, Desires-congruence and Self-congruence on Consumer Satisfaction and In Turn Lead to Behavioural Intentions and Consumers' Post-purchase Attitude in the Restaurant Industry

Siti Nurafifah Jaafar
Doctor of Philosophy (PhD), University of Surrey
06/09/2013

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