The Impact of Frontline Employee Empowerment on Service Quality In Jordanian Restaurant Industry

Doctoral Thesis

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K A Odeh

Doctor of Philosophy (PhD), University of Surrey

2008

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Title: The Impact of Frontline Employee Empowerment on Service Quality In Jordanian Restaurant Industry
Creators: K A Odeh
Contributors: University of Surrey (Institution)
Awarding Institution: University of Surrey; Doctor of Philosophy (PhD)
Theses and Dissertations: Doctor of Philosophy (PhD), University of Surrey
Date published: 2008
Date submitted: 27/05/2010
Identifiers: 99516340202346
Academic Unit: Surrey research (other units)
Resource Type: Doctoral Thesis