Abstract
This research draws on insights, experiences and viewpoints of police officers, analysts and
senior officers within a single UK police service to critically examine the operation of
intelligence in view of ILP. Through a qualitative research design, the study critically
examines how intelligence is utilised, the impact of intelligence processes on police practices
and the broader implications for police services. As a result, it offers recommendations for
enhancing the intelligence process. This research significantly advances the existing literature
by shedding light on the obstacles and conflicts related to intelligence operations.
The findings indicate that while many senior officers find ILP strategies beneficial and useful
in their daily work, analysts may be resistant due to certain perceived flaws in ILP analytical
products. There is a general reluctance perceived by the analysts, police officers and some
senior officers to fully understand and integrate ILP models into policing practices, with
concerns about insufficient information and unclear objectives. This reluctance can be a result
of the quality of intelligence and a lack of effective intelligence sharing, hindered by an
unfamiliarity between different police agencies. Establishing rapport between practitioners
was crucial for seamless information exchange and to assist the decision-making process.
Additionally, the COVID-19 pandemic disrupted daily operations, affecting the management
and deployment of resources due to HMIC restrictions. It was also highlighted that there is a
lack of understanding analyst roles and capabilities, leading to unrealistic expectations and
excessive workload without implementing adequate training. These factors collectively shape
the effectiveness of intelligence operations and reinforce the central argument of this thesis evaluating
whether ILP and its associated model remains fit for purpose within the current policing context.