Abstract
Background: The term Patient Targeted Googling (PTG) refers to a healthcare professional using the internet to find information about a patient. At present, no research has examined the prevalence of PTG within a UK sample of Psychological Therapies Professionals (PTP). The aim of the current study was to understand the characteristics and consider practice implications.
Methods: Participants were PTP who were currently living and working in the UK. Participants (n = 130) completed an anonymous online survey consisting of open and closed-ended questions. Open-ended questions were analysed using thematic analysis.
Findings: Almost half of the total sample (48.5%) had engaged in PTG, and of those, all had engaged in PTG more than once, with 82.5% having searched for more than one patient. Motivations for PTG are wide-ranging and overlap with motivations to not engage in PTG, indicating that clinicians may adopt different stances on the acceptability of PTG. Over half of participants (62%) did not think PTG impacted the therapeutic relationship. Disclosure of PTG to colleagues was greater than to patients. The most cited emotions in relation to disclosure from colleagues and patients were guilt (n = 16), worry (n = 13), and curiosity (n = 11). PTP experienced a range of emotions following PTG, including sadness (n = 14) and surprise (n = 7). The range of emotions expressed highlight the variety of experiences PTP’s engaging in PTG have added to the complexity more broadly of this topic.
Conclusion: This study was the first to consider the prevalence and nature of PTG in UK sample of PTP. This research adds to the growing body of literature on PTG and its possible implications. The findings highlight avenues for future research and suggestions for changes to policy, practice, and training.