An Examination of Generic Service Quality Criteria for the Evaluation of Hotels

Doctoral Thesis

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Yuksel Ekinci

Doctor of Philosophy (PhD), University of Surrey

06/09/2010

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Title: An Examination of Generic Service Quality Criteria for the Evaluation of Hotels
Creators: Yuksel Ekinci
Contributors: University of Surrey (Institution)
Awarding Institution: University of Surrey; Doctor of Philosophy (PhD)
Theses and Dissertations: Doctor of Philosophy (PhD), University of Surrey
Date submitted: 06/09/2010
Identifiers: 99513552102346
Academic Unit: Surrey research (other units)
Resource Type: Doctoral Thesis