Abstract
Tourism social entrepreneurship is envisioned as a catalyst to leverage tourism for positive social
change by maximising benefits, ensuring equity, and minimising negative impacts on host
communities. However, understanding the hidden mechanisms of how tourism social enterprises
(TSEs) operate over time (black box problem) and the causal link between their evolving activities and
outcomes (attribution problem) remains challenging and under-researched. This study addresses
these gaps by developing a temporal and multilevel explanatory framework, employing the
morphogenetic approach and mechanism-based theorising to explain the underlying contextual
conditions and interlocking causal mechanisms of TSEs. Adopting a critical realism paradigm and
qualitative case study design, this study integrates extensive archival data, non-participatory
observation, and insights from 80 interviews conducted across two phases of data collection with two
TSEs situated in marginalised ethnic minority villages in Bangladesh. To theorise and test causal
mechanisms from these data sources, the study constructs an analytical framework guided by theory-
based evaluation methods, including contribution analysis and process tracing. This framework
facilitates the development of an overall theory of change of TSEs and contributes to formulating an
explanatory framework.
The theory of change revealed that TSEs went through four cyclical phases—emergence, transition,
meaningful change, and tensions and paradoxes— in their entrepreneurial journey. Within each phase,
specific challenging conditions triggered contribution mechanisms, resulting in both intended and
unintended outcomes. In the emergence phase, resistance from the community activated an
"institutionalisation mechanism", while identity ambiguity in the transition phase activated an
"imprinting mechanism". The trade-offs in benefit distribution during the meaningful change phase
triggered a "transformative mechanism" and a paradox between efficiency and impact in the tensions
and paradoxes phase, activating a "decoupling mechanism". The theory of change and explanatory
framework responds to the need for temporal and multilevel frameworks, providing mechanism-based
explanations in the broader social entrepreneurship literature.