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Cervical Screening chatbot
Dataset   Open access

Cervical Screening chatbot

Doris Dippold, Priyanki Ghosh and Freda Mold
University of Surrey
Autumn 2025
DOI:
https://doi.org/10.15126/surreydata.901839

Abstract

Conversational AI Chatbots Human Machine Interaction 03 Good Health & Wellbeing
This dataset includes data from a project investigating patient perceptions of and patient interaction patterns with a medical appointment chatbot. The dataset consists of a survey of 300 NHS patients eligible for cervical screening and of 7 interviews with patients at an NHS surgery in North London. The data detailed in this paper have the potential to be reused to inform the development conversational AI systems for the public and health services.
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