- Title
- War Stories from the Front-Line: Seasonal Employees’ Experiences of Critical Incidents in Service Encounters
- Creators
- C Lundberg
- Conference
- 14th Nordic Symposium on Tourism and Hospitality Research
- Date published
- 2005
- Date submitted
- 16/05/2017
- Identifiers
- 99514742202346
- Academic Unit
- University of Surrey
- Resource Type
- Conference presentation
Conference presentation
War Stories from the Front-Line: Seasonal Employees’ Experiences of Critical Incidents in Service Encounters
14th Nordic Symposium on Tourism and Hospitality Research
2005
Metrics
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