Using Critical Incident Technique (CIT) to Explore How Hostel Design Influences Guest Interactions and Service Experience

Conference presentation

AJ Lockwood, E Nolan and J Rashid Radha

CHME Annual Research Conference (University of Derby, Buxton, 28/05/2014 - 30/05/2014)

16/05/2017

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Title: Using Critical Incident Technique (CIT) to Explore How Hostel Design Influences Guest Interactions and Service Experience
Creators: AJ Lockwood
E Nolan
J Rashid Radha
Conference: CHME Annual Research Conference (University of Derby, Buxton, 28/05/2014 - 30/05/2014)
Date submitted: 16/05/2017
Identifiers: 99513833402346
Academic Unit: University of Surrey; School of Hospitality and Tourism Management
Resource Type: Conference presentation