- Title
- Trust creation and maintenance: an exploration of credence, search and experience qualities in service encounters
- Creators
- SV HallidayP WardBJ Davies
- Conference
- 7th International Research Seminar in Service Management (LaLonde, 05/2002)
- Date submitted
- 16/05/2017
- Identifiers
- 99514585102346
- Academic Unit
- University of Surrey
- Resource Type
- Conference presentation
Conference presentation
Trust creation and maintenance: an exploration of credence, search and experience qualities in service encounters
7th International Research Seminar in Service Management (LaLonde, 05/2002)
16/05/2017
Metrics
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