The influences of negativity and review quality on the helpfulness of online reviews

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PF Wu, H van der Heijden and N Korfiatis

Proceedings of the International Conference on Information Systems

International Conference on Information Systems (Shanghai, 04/12/2011 - 07/12/2011)

2011

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Title: The influences of negativity and review quality on the helpfulness of online reviews
Creators: PF Wu
H van der Heijden
N Korfiatis
Contributors: D Galetta
TP Liang
ICIS (null)
Publication Details: Proceedings of the International Conference on Information Systems
Conference: International Conference on Information Systems (Shanghai, 04/12/2011 - 07/12/2011)
Date published: 2011
Date submitted: 03/11/2011
Identifiers: 99514589702346
Academic Unit: Surrey Business School
Resource Type: Conference presentation