The competitiveness of small and medium-sized companies in the provision of services.

Hana Štverková; Vlasta Humlová; Pavlína Křibíková

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The competitiveness of small and medium-sized companies in the provision of services.

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The competitiveness of small and medium-sized companies in the provision of services.

Hana Štverková, Vlasta Humlová and Pavlína Křibíková

Advancing the social science of tourism (conference)

Advancing the social science of tourism (University of Surrey)

20/07/2011

Abstract

competitiveness

small enterprise

medium-sized enterprise

customer service

consumer

identity

The topic deals with SMEs in the Czech Republic in terms of provision of services in the catering industry within the current social, economic and technological change. The topic is focused on the competitiveness of SMEs in the service. The potential to increase the competitiveness of SMEs is derived mainly from an increase in the quality offered and in services, but also in developing new services.

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Title: The competitiveness of small and medium-sized companies in the provision of services.
Creators: Hana Štverková
Vlasta Humlová
Pavlína Křibíková
Contributors: VŠB – TU Ostrava, Faculty of Economics
Publication Details: Advancing the social science of tourism (conference)
Conference: Advancing the social science of tourism (University of Surrey)
Date submitted: 20/07/2011
Identifiers: 99514096502346
Academic Unit: Surrey Business School
Resource Type: Conference presentation

The competitiveness of small and medium-sized companies in the provision of services.

Abstract

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