- Title
- Improving service relationships using the Service Template Process: from defining problems to owning solutions
- Creators
- MNK Saunders
- Conference
- International Conference of Services Management (Penn State University, USA)
- Date submitted
- 16/05/2017
- Identifiers
- 99513575902346
- Academic Unit
- University of Surrey
- Resource Type
- Conference presentation
Conference presentation
Improving service relationships using the Service Template Process: from defining problems to owning solutions
International Conference of Services Management (Penn State University, USA)
16/05/2017
Metrics
14 Record Views