- Title
- Developing the Service Template: from measurement to quality improvement
- Creators
- MNK SaundersCS Williams
- Conference
- British Academy of Management (Oxford, UK, 2005 - 2005)
- Date submitted
- 16/05/2017
- Identifiers
- 99513533602346
- Academic Unit
- University of Surrey
- Resource Type
- Conference presentation
Conference presentation
Developing the Service Template: from measurement to quality improvement
British Academy of Management (Oxford, UK, 2005 - 2005)
16/05/2017
Metrics
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