- Title
- Cross-cultural service quality expectations in the retail banking sector
- Creators
- PP Balestrini
- Conference
- Australian and New Zealand Marketing Research (ANZMAC)
- Date published
- 2005
- Date submitted
- 16/05/2017
- Identifiers
- 99517012502346
- Academic Unit
- University of Surrey
- Resource Type
- Conference presentation
Conference presentation
Cross-cultural service quality expectations in the retail banking sector
Australian and New Zealand Marketing Research (ANZMAC)
2005
Metrics
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