- Title
- An Investigation of the Relationship between Service Quality and Profitability in the UK Hotel Industry
- Creators
- AJ LockwoodD ZeglatY Ekinci
- Conference
- 3rd International Conference on Services Management (Penn State University, State College PA, USA, 09/05/2008 - 10/05/2008)
- Date submitted
- 05/08/2013
- Identifiers
- 99512967602346
- Academic Unit
- School of Hospitality and Tourism Management
- Resource Type
- Conference presentation
Conference presentation
An Investigation of the Relationship between Service Quality and Profitability in the UK Hotel Industry
3rd International Conference on Services Management (Penn State University, State College PA, USA, 09/05/2008 - 10/05/2008)
06/09/2013
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