Surrey researchers Sign in
Improving Service Quality in the New Public Sector
Book chapter   Peer reviewed

Improving Service Quality in the New Public Sector

CS Williams and M Saunders
The Routledge Companion to Nonprofit Marketing, pp.389-402
Routledge
22/11/2007

Abstract

url
http://www.routledge.com/books/details/9780415417273/View
Published (Version of record)

Metrics

2 File views/ downloads
62 Record Views

Details

Usage Policy