Abstract
This work sets out some of the key issues in developing hospitality properties and can be used by students, hospitality practitioners and those in related industries. It demonstrates how to manage hospitality facilities to their best effect, using a model-based insight into the process in an informed, but non-technical, way. With contributions from both academics and practitioners, it looks at design, building issues, and operational relationships, discussing how these areas work and how to get the best out of them. The thematic structure follows the whole process of developing a property from concept to conclusion.